Based on customer feedback, this year each paying child will receive even more during their visit! They will each be given a present from Santa, a packet of secret cookie mix, their own Magical Reindeer Food, and their own special Christmas activity book to take home and make the experience last beyond the visit.
The grotto has disabled access throughout (although some restrictions apply with mobility scooters on the train).
A visit to our Magical Kingdom lasts for between 20 and 40 minutes depending on the size of the group.
To help ease your booking process, below is a summary of the information you will be asked for when booking.
We will be asking you to fill out the following information for each child: Your child’s first name, surname, gender and age. You will be invited to provide some information about your child for Santa to try and mention during your visit, (e.g. best friend is called Bella or favourite hobby is football), limited to 20 words. Unfortunately, we cannot guarantee this will always be possible for Santa to mention.
You will also be asked to select a present for each child during the booking process. Please choose your present carefully as unfortunately present choices cannot be amended following booking. The presents to choose from this year are:
- Cuddly Dog 0+
- Target Shot 5+
- Slime Splatter Game 6+
- Set of Paints 5+
- Glow in the Dark Rocket 5+
- Hair & Nails Fashion Kit 6+
- Block Tech Racing Car 6+
- Decorate Your Own Christmas Decorations 3+
- Dinosaur Model Making 5+
- Pink Poodle 0+
- Make Your Own Jewellery 3+
- Leon Lion 0+
- Fairy Garden 6+
- Assorted Vehicle Toy 18+ months
- Earphones 5+
- Window Stickers Art 5+
- CBeebies Dough Set 3+
- Festive Bib – Baby Gift 0-12 months
This year the price is £16.99 per child with accompanying adults remaining free of charge for 2019. Each child will receive the gift chosen by you from the selection above, a bag of Magical Reindeer Food, a packet of Secret Cookie Mix (worth £2.99) and a special Christmas activity book (worth £7.99).
A baby ticket, for age 0 to 12 months old, is available for a discounted price of £7.99 when purchased with a child ticket, discount will be applied at the checkout. Please note we can only offer 2 baby tickets at this discounted price per booking. With a £7.99 baby ticket, the present option is the Festive Bib, which is suitable from birth and an ideal first gift from Santa. If you select an alternative present, unfortunately the discounted price for the baby ticket will not apply and you will be charged £16.99 for this ticket.
For any questions regarding your booking please email firstname.lastname@example.org in the first instance. Our phone helpline will be open Monday – Friday 10am – 3pm, 01404 816 845, however this line gets very busy and we recommend to email if possible.
We look forward to seeing you at Santa’s Magical Kingdom!
*Please be aware that during busy sessions we may have to restrict the number of accompanying adults to 2 adults/children over 16, per booking group.